Director Patient Satisfaction

JOB SUMMARY Director of High Reliability Directs the hospital wide PI, Safety and HRO initiatives, Serves as the lead for high reliability journey, patient and employee experience, Monitors experience...

Director Patient Satisfaction

25 March 9:14 AM

Salary: $66371 — $66371

Company: RWJBarnabas Health

Location: Newark, Essex County

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Description

JOB SUMMARY Director of High Reliability Directs the hospital wide PI, Safety and HRO initiatives, Serves as the lead for high reliability journey, patient and employee experience, Monitors experience scores and assists the VP and leadership in the planning and implementation of tactics, methods and work plans, Identifies areas of opportunity for improvement champions the development of policies and procedures, Assists leaders in the management and follow up of the patient/family grievance proc… View full job description

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